Zoho CRM

Zoho CRM provides enterprise-grade sales force automation with AI assistant Zia for predictions, anomaly detection, and next-step suggestions. It offers omnichannel communication and 500+ integrations at a fraction of Salesforce or HubSpot cost.

Starting Price

From $14/user/mo

Rating

4.5/5

Reviews

23,400

SW Score

Features

90%

Reviews

85%

Momentum

86%

Popularity

92%

Overall rating based on user reviews and product dataAvg: 88%

Key Advantages

Enterprise features starting at $14/user/month, far below Salesforce
AI Zia provides predictive analytics and sentiment analysis
Deep customization with custom modules and blueprints

Potential Drawbacks

UI feels dated compared to HubSpot or Salesforce Lightning
Third-party integration quality varies

Key Features

Sales Force Automation (Leads, Deals, Pipeline)

AI Assistant Zia (Predictions, Sentiment)

Omnichannel Communication

Workflow Automation with Blueprints

Custom Modules, Fields, and Layouts

Email Integration (Gmail, Outlook, Zoho Mail)

Mass Email Campaigns

Mobile CRM with Offline Access

Gamification Dashboards

500+ Integrations (Zapier, QuickBooks, Mailchimp)

Best For

Best for budget-conscious businesses wanting enterprise CRM without Salesforce prices.

What Users Say

“Widely recognized as a leading solution in its category with strong user satisfaction ratings across major review platforms including G2, Capterra, and TrustRadius.”

Industry Consensus

Email Marketing Review

Alternatives Considered

Salesforce CRMPipedriveFreshsales

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Ready to scale with Zoho CRM?

Standard $14/user/mo | Professional $23/user/mo | Enterprise $40/user/mo | Ultimate $65/user/mo

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